Many queries can be answered by the receptionist, however, if you feel that you need to speak to a Doctor the receptionist will take your name and number. The receptionist may ask for information regarding the nature of your call. This is simply to inform the Doctor. A Doctor will return your call at their earliest convenience which may be at the end of the surgery day.
Please be aware that during consultation hours, unless it is an emergency, the Doctors would prefer not to be interrupted. This is to prevent disruption during a patient's appointment.